Communications Reports

Guide to Flexible Working
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: This guide from Vodafone explains how to introduce flexible working, what technologies to consider and how to succeed at implementation.
Posted: 08 Feb 2021 | Published: 07 Apr 2016

TechTarget ComputerWeekly.com

Collaboration software in the era of Gen-Z
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
Posted: 08 Feb 2021 | Published: 31 Aug 2018

TechTarget ComputerWeekly.com

Improving Customer Satisfaction through More Effective ICT Strategies
sponsored by Alcatel-Lucent
WHITE PAPER: Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ...
Posted: 10 Jan 2008 | Published: 01 Jan 2007

Alcatel-Lucent

When Data Loss Prevention Is Not Enough: Secure Business Communications with Email Encryption
sponsored by WatchGuard Technologies, Inc.
TECHNICAL ARTICLE: WatchGuard XCS SecureMail Email Encryption (XCS SecureMail) technology, powered by Voltage, provides easy-to-use, business-class encryption to enable organizations to securely transmit and receive private and sensitive data.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

WatchGuard Technologies, Inc.

Enhancing Interaction Center ROI in Turbulent Economic Times
sponsored by SAP America, Inc.
WHITE PAPER: Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.

The Confident Choice for Cisco® Unified Communications: Datasheet
sponsored by Insight and Plantronics
WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Insight and Plantronics

Make a Match: Four Tips for Picking a VoIP Partner
sponsored by Cisco Systems, Inc.
WHITE PAPER: When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Help! The Applications Octopus is Strangling our Business! Is your business strangled by outdated applications and inflexible architectures?
sponsored by ASG Software Solutions
WEBCAST: This webcast shows insights into enabling businesses to  face business challenges by combining business driven information systems and effective application portfolio management.
Posted: 03 Nov 2010 | Premiered: Nov 16, 2010, 11:00 EST (16:00 GMT)

ASG Software Solutions

Unified Communication for Dummies
sponsored by Avaya Inc.
BOOK: Find here the real-world examples of how unified communications is being used now to solve critical business challenges and the tips you can use to meet your business needs in the modern, mobile work environment.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Avaya Inc.

Maximizing ROI with the Microsoft-Polycom UC Solution
sponsored by Polycom, Inc.
WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).
Posted: 15 Feb 2011 | Published: 15 Feb 2011

Polycom, Inc.