PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
EZINE:
In this week's Computer Weekly, we look at the global WannaCry ransomware attack that spread over 150 countries – will it be the wake-up call to take cyber security seriously? Also, find out how Moscow is leading the way in smart city digitisation. And our latest buyer's guide examines customer experience management.
ESSENTIAL GUIDE:
This report from Capgemini Consulting shows how the search for competitive advantage has driven organisations to shift the focus of their analytical efforts to back office operations
EZINE:
The Middle East is investing heavily in IT to make life better for its population. Smart city developments are an example. But read in this issue how in the Middle East, where there is a growing population and a rise in lifestyle-related disease, IT is being used to support the healthcare system.
EGUIDE:
In this e-guide, we take a look at some of the latest trends in server hardware design and specifications to help IT buyers make an informed choice about the best infrastructure to run their portfolios of business applications on.
EGUIDE:
In this Nordic e-guide we look at how CIOs can succeed in the age of digital transformation. Find out if you have what it takes because the opportunity is massive if you get digital right. There is also some advice for CIOs looking to get more out of their budget so they can fund digital initiatives.
EGUIDE:
In this guide, get insight into how industry experts think the pandemic affected the IT services industry, where government assistance could and could not help, and what's been learned over the last few months. Experts also provide tips to help keep MSPs in business now and in the future. Take a brief survey to download your copy.
EGUIDE:
The automation of the financial software that lies at the heart of any business – accountancy, budget management, general ledger, payroll, and so on – is a prize many organisations are eyeing up, with machine learning and robotic process automation close to mind. Find out everything you need to know by downloading this PDF E-Guide.
EGUIDE:
View this e-guide to learn how accounting and finance teams can improve productivity, maintain compliance, and boost fraud protection through the incorporation of AI-based systems.
WHITE PAPER:
Are you sitting on your data with no plan? Do you know how to capitalize on information you already have? This whitepaper dives into the world of profiting from data. Access now to discover 4 essential steps to getting started, as well as challenges to overcome and a discussion on the importance of data integrity.